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Soos Creek Water

Soos creek water and sewer district was established in 1939 for south east King County people. It’s completely monitored by the municipal corporation. The inception of the organization was only with few customers but the commitment and dedication created almost lakh and above residential customers for the organization.

How to register to soos creek water

For online activity or one time payment with Soos Creek Water,it is mandatory for every user to go through the registration process. Find below the process.

  • Enter into the website www.sooscreek.com
  • Select the option “account login”
  • Customer portal gets opened
  • Select the option register now in the login box
  • Registration page gets opened where you need to fill all the details relevant
  • Provide your email address
  • Create a strong password
  • Retype the same password
  • Type your first name
  • Type your last name
  • Provide a valid phone number
  • Type your zip code
  • Click down the security question drop down menu
  • Choose any one of the security questions and provide the answer below the chosen questions
  • Press the button “Enroll”

How to login to soos creek water

  • Enter into the website www.sooscreek.com
  • Choose the option account login
  • Type the registered email address
  • Provide the password
  • Click the option login

Soos Creek Water- Forgotten Password- Retrieve

  • Enter into the website www.sooscreek.com
  • Select the option account login
  • In the login box click the button forgot password
  • It will redirect to the reset page
  • Type the registered email address
  • Press continue

Soos creek Water services

The organization provides following services

  • Water service
  • Sanitary sewer service
  • Street lights
  • Water quality

Water service

The company takes complete responsibility for all water connections to the customer side and they also check the water meter for understanding the consumption level. Customer also has equal responsibility for understanding the pipe connection and the working functionality because during the emergency situation it is they would have to know the way to overcome it.

Sanitary sewer service

Almost 32000 sewer connections are provided by the company to the residential areas. They also install a grinder pumping facility. Ultimately the customers hold huge responsibility for maintaining them. Street lights

Street lights

Soos Creek water and sewer district has come out with the online billing option for the street light electricity consumption which is bounded within the limit. They ensure that they do not take up the responsibility of maintaining the street light nor repairing them. For any kind of maintenance or repair with regard to the street light, responsibility is with Puget Sound energy services

Water quality

The company ensures that they provide drinking water facility in a qualitative way and they also maintain the standard established by the United States environmental protection agency and the department of health

Soos creek water bill pay

The company’s visionary approach of setting up online payment has received the customers’ acknowledgement in a profound way. The following are the methods of making payment.

Payment methods

Customers are served on a timely manner and they have established different payment methods which can be seen below

Online method

  • Enter into the website www.sooscreek.com
  • Select the account login option
  • The customer portal gets opened
  • Left side of the webpage is the one time payment solution option
  • Click the pay now button
  • It will redirect to the payment page details
  • Enter the account number
  • Provide the email address
  • Retype the email
  • Press continue
  • follow as per the screen instructions to proceed further

Mobile payment

If you do not have registered account details then you can make your payment over the phone by calling 855 288-2351. Payment can be made with the help of MasterCard, Visa and there is also possibility via paymentus

Direct payment

People can walk into the district office and make their payment. Find below the address to make the payment
14616 SE 192nd street
Renton, WA 98058

Mail payment

You can process your bill and also send the envelope to the following address. Do not forget to write down the account number and make the checks to the following details
Payable at SCWSD
SOS creek water and sewer district
PO Box 34677
Seattle, w a 98124 1677

Automatic payment option

Every utility option is available within the duration of working hours and you can also enable the auto payment procedure. You can avoid checks or postage fees and delayed fee payment. The processes you need to fill the form and can mail it to the following address

Payment through financial institution

Banks come forward in association with the company to make your payment on your behalf through your account. For any kind of information you can directly contact them and enable the opportunity of making the payment through banks.

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Soos Creek water Billing details

The working hours of source creeks billing department is between 8 and 5 p.m.  They provide clarifications for all your queries related to the billing rates, charges and other associated factors. People who are categorized under the low income norms will have rate reduction and this is also applicable for the disabled persons.

Soos creek customer support

Contacting the customer service department is very simple and they are available 24 hours at your call. If there is any emergency you can contact directly to the 24 hour emergency team at 253 630-9900
For any kind of general queries or clarification you have to login to the website and fill the form in the respective website page

  • Enter into the website www.sooscreek.com/form/contact-us
  • The customer service page gets opened
  • Fill your name in the option
  • Type your email address
  • Provide your phone number
  • Whatever questions or clarifications you have you can write it in the question box
  • Press the option submit

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FAQ

Where to find the details of Soos Creek Water utility rates?

Enter into the website www.sooscreek.com/utility-rates
You can get the utility rates for the year 2020 regarding your bi monthly consumption of water, rates and other details as well.

Can you please tell me the billing time duration?

Payment of the bill normally happens once in two months. This is applicable for the residential and commercial customers.

I have confusion about water meter reading. Can you please brief?

Meter readings are not under the process of estimation and every residential commercial meters are allowed to predict perfect readings with the help of radio read meters so that billing option becomes simple

Is there any arrangement for water payment?

There is no prior arrangement for the water billing. Customers will be given a long time to pay their respective bills and they have to maintain their account on date. Sometimes there are situations where customers might face financial crises and if you find it difficult you can call the billing department and convey the same to the customer team. The local service people will contact you and provide you the support so that you can meet your short time financial problems.

What kind of payment mode is acceptable?

Payment mode is acceptable in all three forms like directly paying through online for enabling the automatic payment systems. Third party services enabled so that the customers can make use of the automated payment procedure in order to avoid the delayed payment. Other than the cash payment the customers can use cards like MasterCard, Visa and checks also acceptable. If you feel that this work is consuming your time, you can access online and make your own time payment. Schedule your billing for the future so that every water bill receivable gets automatically paid.

Can Bank help in automatic deduction?

There is a procedure called soos autopay which definitely gives you the method of enabling the auto payment option for which you need to fill the auto pay form and send it to the office or submit your deposit amount from a savings account. The time taken for setting up your auto payment account will be between 3 and 4 weeks.

Is Soos Creek Water e billing available?

E billing is enabled where it gives you the privilege of receiving every Bill through electronic mode. You have to get your account registered online and adhere to the instructions given over there. Henceforth you can automatically receive your water bill online.

Will the department help if there is a water leak problem?

If there is any water leak with regard to your water meter, the customers are responsible for maintaining and repairing. You can definitely get the help of the department by calling the plumber for appointment but complete responsibility will not be taken by the company. One Time payment adjustment is possible if the leakage happens between the house and meter whereas if the problem is inside home, the customers are completely holding the responsibility

Where to get the account number for making one time payment?

Making payment options is very simple and you do not need to register with the account. You have to get the account number for payment of Bill. The account number can be got from the paper bill.

What kinds of benefits I get if I am registered with the customer portal?

Enable the concept of online billing or paperless mode
Managing email notifications become simple
Viewing the previous months bills are possible
Auto pay systems can be set up and can manage
Multiple accounts are easy to manage and payment options are also enabled

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